Customer calls
After a few weeks of calls, nobody remembers who said what. Ask across your call notes and see which customer said it, in which call.
“What were the three objections on last week's calls?”
Search your meeting notes with AI, and see where each answer came from.
Customer calls, client meetings, standups and research. Ask a question and Lumyo answers from the notes you pick, citing the meeting behind each point.
What did customers say about yearly billing?
Priya asked for yearly billing with an invoice 1. Marek said his team would only switch if seats can move between people 2.
1 Call: Priya, Halden Studio2 Call: Marek, Northpine
Call: Priya, Halden Studio
Sep 9
Happy with the trial so far.
Wants yearly billing, paid by invoice, not card.
Follow up after their budget meeting.
Call: Marek, Northpine
Sep 16
Team of eight, mostly remote.
Would switch to yearly only if seats can move between people.
What founders and teams ask their notes
Client commitments
Before you reply to a client, check what was agreed. The answer cites the dated meeting notes, so you can stand behind it.
“What did we promise the client in March?”
Decisions and their reasons
Decisions get made in meetings and forgotten by the next quarter. Ask what was decided and open the note that recorded it.
“What did we decide before the board meeting?”
Who owns what
Action items scatter across standups and one-to-ones. Pick this sprint's notes and ask who said they would do what.
“What did Dan promise to ship this sprint?”
How it works after a call
Capture it while it's fresh
Type during the meeting or dictate a note right after the call. Lumyo adds a short summary and files it under a category, so you never sort anything.
Pick the notes for the question
One client's meetings, last month's customer calls, this sprint's standups. Lumyo only reads the notes you choose for that chat.
Ask, then check the meeting
Each answer cites the notes behind it. Tap a source and the note opens at the exact line. If the notes don't cover it, Lumyo says so instead of guessing.
Answers are only as good as the notes
Lumyo answers from what you wrote down. If a call wasn't noted, or a note got a detail wrong, the answer can't fix that. The source link is there so you can check the line before you act on it.
The habit that helps most is a short note right after each meeting: who was there, what was decided, and what each person said they would do.
Questions
Read all questions- Can founders and teams use Lumyo?
- Yes, Lumyo is built for founders and teams as well as students.
- Can I choose which notes Lumyo reads?
- Yes, you pick the notes for each chat, and Lumyo only reads those.
- How do I know where an answer came from?
- Answers cite the notes they used, and tapping a source opens the exact line.
- Does Lumyo make things up?
- Lumyo is built to tell you when your notes don't cover a question, instead of guessing.
- What happens to my notes and data?
- Before launch, the only thing you give Lumyo is your email address, when you join the waitlist.
- When does Lumyo launch, and how do I get access?
- Lumyo hasn't launched yet, and the way in is the waitlist.
Every customer call, one question away.
Lumyo is in development and coming to web, iOS and Android. Join the waitlist and we'll email you the day it opens.
